Delete Your Account & Data

Last updated: 13 Sep 2026 (v2)

Draft notice: this document has not yet been reviewed by a lawyer. It reflects how the platform actually works today and is provided as a starting point for legal review before being relied upon.

You Can Request Deletion Anytime

You can request deletion of your UABS account and associated personal data at any time, whether or not you still have the app installed.

How to Request Deletion

To request deletion, email support@uabs.in from the email address or mobile number registered on your account, with the subject "Delete My Account". Include your registered mobile number so we can locate your account.

What Gets Deleted

Your profile details
Saved patient/family records
Appointment history
Saved doctors
Notifications
Any documents you uploaded through the app

What We Retain, And Why

Invoices and payment records are kept for the period required by Indian tax law, even after account deletion, and audit/security logs may be retained briefly for fraud prevention. This data is retained separately from your active account and is not used for any other purpose.

Processing Time

We aim to process deletion requests within 30 days. You will receive a confirmation email once your account and data have been deleted.